Solutions  
 Overview of SalesEdge

SalesEdge is a comprehensive solution for sales effort management, customer interaction management and product performance analysis. The system is designed to create an EDGE over competition by enabling focused customer satisfaction. It assists the organization in achieving higher revenues, optimizing on marketing costs, improving product planning and striking better collaboration between Sales and Support teams for seamless client servicing. SalesEdge is enabled for single as well as integrated multi-location implementation.

eSalesEdge is fully web based version of SalesEdge and has all the folllowing features

The highly customizable platform enables assignment and tracking of sales effort, monitoring progress along the sales cycle, analysis of product performance on multiple parameters and client profiles, assessment of employee productivity, prioritizing client accounts and tasks, efficient customer care and retention of field knowledge within the organization.       
 Highlights
  • Based on unique workflow architecture
  • Works seamlessly over the LAN with the need for regular synchronization of data
  • Covers the entire sales cycle including invoicing and payment
  • Enabled for multi-office connectivity without WAN, VPN etc
  • Simple User Interface
  • Minimal Data Entry
  • Multi-level Security and Access Rights
 Features
  • Enquiry/Complaint Management
  • Enquiry Progress Status
  • Client Profiling
  • Client Interactions Recording
  • Document Manager
  • Integrated Email System
  • Quote and Invoice Generator
  • Two Tier Product Specification
  • Sales Funnel and Actual Sales
  • Lost Sales Analyses
  • Target Setting & Appraisal
  • Payment Schedule and Collection
  • Product Performance Analysis
  • Expense Manager
  • Discounts Analyzer
  • Mailer and Communiqués Generator
  • Scheduler and Reminder
  • Warranty and AMC Management
  • Multi-office connectivity
 Key Benefits
  • Increase in Revenue
  • Reduction in Cost of Sales
  • Minimal ramp up time for New Sales Executives
  • Improved Collaboration between Sales and Support
  • Central Repository of Customer Information
  • Improved Customer Service through Systematic Retention of Historical Learning
  • More Effective Product and Sales Planning
  • Automatic Analyses of Employee Productivity
  • Continuous Market Survey
  • Considerable saving of time in doing routine activities like generation of quote and invoices, letter and communiqués and preparing MIS reports
 
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